‘You’re on hold forever.’ Social Security applicants complain about agency’s long waits

Working with government-run programs is not always easy, but it has not become any easier when taking into account current events of the past few years. In this article, CNBC explores the issues surrounding the Social Security Administration’s day-to-day operations and how that can affect their customer service.

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Source Article: https://www.cnbc.com/2022/02/16/social-security-beneficiaries-applicants-complain-about-long-waits.html

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